Whether you are looking for Peruvian catering for an event in the UK or have any questions about our recipes, courses or products, please check the list of FAQs below before sending us a message.
Still you do not find what you are looking for? Send us a message via the form below or on any social media channel and we will get back to you as soon as possible.
Please note that we receive many messages and therefore cannot guarantee that we will respond to all of them.
Frequently Asked Questions
Here is a list of some of the most common questions that we receive:
I made an order online from your store. When will it arrive?As all our products are made fresh, we need a couple of days to prepare your order. Once we've sent your order, you'll receive a notification along with a Royal Mail tracking link that will allow you to track your order and delivery date: https://www.royalmail.com/track-your-item#/
I live outside the UK. Can I order your products?Unfortunately, we only offer food products in the UK (England, Scotland, Northern Ireland and Wales). You can order the products from anywhere in the world, but the delivery address has to be in the UK.
I'm looking for a recipe but can't find it on your YouTube channel.Go to Youtube and search 'Cecilia Tupac [Name of the recipe]'. Try it in both English and Spanish, and if you can't find it then its possible that we don't have that recipe available currently.
How do I subscribe to your YouTube channel?Very easily! Simply click below or copy the links into your browser address bar and you'll be able to subscribe to both of my channels. Cecilia Tupac - https://www.youtube.com/ceciliatupac/?sub_confirmation=1 Ceci en UK - https://www.youtube.com/channel/UCvwnO1Q83s--zFR3uRogdBA?sub_confirmation=1
I have a gift card, how do I use it?Add the products that you wish to purchase from our online store into your basket as normal, and then you will be able to use the gift card on the checkout page by entering the specific gift card code.
¿Cuánto cuesta tu Curso?Mándanos un mensaje con el nombre del curso y te diremos el precio.
Get in touch
Couldn't find what you were looking for? Get in touch and we'll aim to get back to you as soon as possible.